Table of Contents: Lean-Six Sigma for healthcare :

Main Author:	Caldwell, Chip, (Author)
Corporate Author:	American Society for Quality,
Other Authors:	Butler, Greg,
Format:	Book
Language:	English
Edition:	Second edition.
Subjects:	Health services administration > Quality control. Medical care > Cost effectiveness. Six sigma (Quality control standard) Organizational effectiveness. Performance standards. Strategic planning. Chief executive officers.
Online Access:	http://site.ebrary.com/lib/ucy/Doc?id=10929639

Table of Contents:

The role of senior leaders : raising the performance bar
The role of senior leaders : coaching cost of quality recovery
The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
The role of senior leaders : managing the organization accountable change model
The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
The role of senior leaders : driving sustainable organizational change
The role of senior leaders : engaging physicians
The role of senior leaders : achieving sustainable results (magic moment example)
Summation.