The ETTO principle efficiency-thoroughness trade-off : why things that go right sometimes go wrong /
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| Format: | Book |
| Language: | English |
| Published: |
Farnham, England ; Burlington, VT :
Ashgate,
c2009.
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| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10303007 |
| Item Description: | Includes index. |
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| Physical Description: | vii, 150 p. : ill. |