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00726nam a2200217 a 4500 |
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1786269 |
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20171111234533.0 |
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000815s2003 enk s 000 0 eng d |
| 020 |
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|z 0861768116
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| 040 |
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|a CaPaEBR
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| 050 |
1 |
4 |
|a TS156
|b .S47 2003eb
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| 245 |
0 |
0 |
|a Service quality
|b crossing boundaries /
|c guest editor, Steve Tax.
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| 260 |
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|a Bradford, England :
|b Emerald Group Publishing,
|c c2003.
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| 300 |
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|a 151 p.
|
| 490 |
0 |
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|a Managing service quality ;
|v v.13, no. 2
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| 650 |
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0 |
|a Quality control.
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| 650 |
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0 |
|a Service industries
|x Management.
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| 700 |
1 |
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|a Tax, Steve.
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| 710 |
2 |
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|a ebrary, Inc.
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| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10052740
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| 952 |
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|a CY-NiOUC
|b 5a0457806c5ad14ac1ecf858
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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