Performance consulting a practical guide for HR and learning professionals /
| Main Author: | |
|---|---|
| Corporate Author: | |
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
San Francisco : [Alexandria, Va.] :
Berrett-Koehler Publishers ; Society for Human Resource Management,
c2008.
|
| Edition: | 2nd ed., rev. and updated. |
| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10315480 |
Table of Contents:
- The need hierarchy
- The GAPS! logic
- Identifying business and performance shoulds
- Identifying the "is" for business and performance
- Identifying causes and solutions
- Contracting with clients
- Building partnerships with clients
- Reactive entry : reframing requests for solutions
- Proactively identifying performance consulting opportunities
- Q&A with the authors.