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00791nam a2200217 a 4500 |
| 001 |
1775641 |
| 005 |
20171111234523.0 |
| 008 |
021108s2003 enka sb 001 0 eng |
| 020 |
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|z 9781412932165
|z 0761941576
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| 040 |
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|a CaPaEBR
|z 0761941584 (pbk.)
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| 050 |
1 |
4 |
|a HD9980.5
|b .G55 2003eb
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| 100 |
1 |
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|a Gilmore, Audrey.
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| 245 |
1 |
0 |
|a Services marketing and management
|c Audrey Gilmore.
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| 260 |
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|a London ;
|b Sage Publications,
|c 2003.
|a Thousand Oaks, Calif. :
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| 300 |
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|a 215 p. :
|b ill.
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| 504 |
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|a Includes bibliographical references and indexes.
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| 650 |
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0 |
|a Service industries
|x Management.
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| 650 |
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0 |
|a Service industries
|x Marketing.
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| 710 |
2 |
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|a ebrary, Inc.
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| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10076755
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| 952 |
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|a CY-NiOUC
|b 5a0456016c5ad14ac1eccba4
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|
