Customer relationship management how to turn a good business into a great one! /

Main Author: Roberts-Phelps, Graham.
Corporate Author: ebrary, Inc.
Format: Book
Language:English
Published: London : Hawksmere, 2001.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10071311
Physical Description:230 p. : ill.