Reinventing the patient experience strategies for hospital leaders /

Corporate Author: ebrary, Inc.
Other Authors: Christianson, Jon B.
Format: Book
Language:English
Published: Chicago : Health Administration Press, c2007.
Series:Management series (Ann Arbor, Mich.)
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10251375
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