Description: Strategic customer management

Main Author:	Piercy, Nigel.
Corporate Author:	ebrary, Inc.
Other Authors:	Lane, Nikala.
Format:	Book
Language:	English
Published:	Oxford ; New York : Oxford University Press, 2009.
Subjects:	Customer relations > Management.
Online Access:	http://site.ebrary.com/lib/ucy/Doc?id=10288381

Physical Description:	xvi, 321 p. : ill.
Bibliography:	Includes bibliographical references and index.