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The managed heart: commercialization of human feeling/

Main Author: Hochschild, Arlie Russell, 1940-
Format: Book
Language:English
Published: Berkeley: University of California Press, 1985, c1983
Subjects:
Emotions > Economic aspects
Work > Psychological aspects
Employee motivation
Physical Description:xii, 307 p. : ill. ; 21 cm.
Bibliography:Includes bibliography (p: 267-295).
ISBN:0520054547

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