Description: Managing in the service economy/

Main Author:	Heskett, James L.
Format:	Book
Language:	English
Published:	Boston: Harvard Business School Press, 1986
Subjects:	Service industries > Management

Item Description:	Includes index. Bibliography: p. 195-204.
Physical Description:	viii, 211 p. : ill. ; 25 cm.
ISBN:	0875841309