The basics of process mapping/

Main Author: Damelio, Robert
Format: Book
Language:English
Published: New York: CRC/Productivity Press, c2011
Edition:2nd ed.
Subjects:
Item Description:Overview -- Thinking about work -- Why map a process? -- Rel.map -- CFPM -- Flowchart -- 7 principles to improve flow.
Physical Description:ix, 173 p. : ill. ; 23 cm
Bibliography:Includes bibliographical references and index.
ISBN:9781563273766