Crisis management by apology: corporate responses to allegations of wrongdoing/
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; New York:
Routledge,
2010, c2006
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| Subjects: | |
| Online Access: | http://www.loc.gov/catdir/toc/fy055/2005040114.html |