10 powerful ideas for improving patient care: Book 3/

Main Author: Bisognano, Maureen A.
Other Authors: Lloyd, Robert C., Schummers, Dan
Format: Book
Language:English
Published: Chicago, Illinois: Health Administration Press, c2007
Series:Executive essentials
Subjects:
Table of Contents:
  • Use early-detection and monitoring systems
  • Develop a culture capable of achieving organizational objectives
  • Transform the discharge process
  • Engage in dialogue to iprove teamwork, communication, and patient safety
  • Teach the new language of health literacy
  • Implement walkRounds to identify and address safety issues
  • Move from patient satisfaction to the ideal patient experience
  • Redesign care to be more responsive to patient needs
  • Accelerate improvement with orchestrated tests of change
  • Establish red rules to increase reliability.