Healthcare operations management/
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Chicago: Washington:
Health Administration Press ; AUPHA Press,
c2008
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| Subjects: | |
| Online Access: | http://www.loc.gov/catdir/toc/ecip0726/2007036070.html |
Table of Contents:
- The challenge and the opportunity
- History of performance improvement
- Evidence-based medicine and pay-for-performance
- Strategy and the balanced scorecard
- Project management
- Tools for problem solving and decision making
- Using data and statistical tools for operations improvement
- Quality management: focus on six sigma
- The lean enterprise
- Simulation
- Process improvement and patient flow
- Scheduling and capacity management
- Supply chain management
- Holding the gains.