Focus operations management for health services organizations/
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
San Francisco, California:
Jossey-Bass,
c2006
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| Subjects: | |
| Online Access: | http://www.loc.gov/catdir/toc/ecip0610/2006007386.html |
Table of Contents:
- The modern health care and business environment
- Principles of management in a dynamic environment
- The Pareto rule, focusing table, and focusing matrix
- Management by constraints: the focusing steps of the theory of constraints
- Management by constraints in a bottleneck environment
- Management by constraints when the market is the constraint
- Focused current reality tree
- Resolving managerial conflicts
- The efficiencies syndrome
- The evils of long response times
- Reducing response times
- The complete kit concept
- Performance measures and managerial control
- Effects of fluctuations, variability, and uncertainty on the system
- The evils of traditional cost accounting
- Marketing, costing, and pricing considerations in decision-making processes
- Quality management and process control
- Creating value for health care organizations
- Case study: the emergency department at Guard Mountain Hospital
- Our managerial credo.