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| LEADER |
00649nam a2200169 a 4500 |
| 001 |
1489174 |
| 005 |
20171111233546.0 |
| 008 |
121005t2007 enk e b 001 0 eng d |
| 020 |
|
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|a 9781856046268
|q pbk.
|
| 040 |
|
|
|a CY-LiCUT
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| 050 |
1 |
4 |
|a Z711.45
|b .K68 2007
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| 100 |
1 |
|
|a Kovacs, Diane K.
|d 1962-
|q (Diane Kaye),
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| 245 |
1 |
0 |
|a The virtual reference handbook :
|b interview and information delivery techniques for the chat and email environments /
|c Diane K. Kovacs.
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| 260 |
|
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|a London :
|b Facet,
|c c2007.
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| 300 |
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|a xvii, 132 p. ;
|c 23 cm.
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| 650 |
|
0 |
|a Electronic reference services (Libraries)
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| 952 |
|
|
|a CY-LiCUT
|b 5a01a7c46c5ad14ac1e7c60a
|c 945l
|d 998a
|e -
|t 1
|x m
|z Books
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