Cover Image

Successful enquiry answering every time /

Main Author:	Owen, Tim, 1948-
Format:	Book
Language:	English
Published:	London : Facet Publishing, c2012.
Edition:	6th ed.
Subjects:	Reference services (Libraries) > Great Britain.

Similar Items

Success at the enquiry desk : successful enquiry answering - every time /
by: Owen, Tim, 1948-
Published: (1996)

Success at the enquiry desk: successful enquiry answering -every time/
by: Owen, Tim, 1948-
Published: (1997)

Success at the enquiry desk: successful enquiry answering - every time/
by: Owen, Tim, 1948-
Published: (2006)

Success at the enquiry desk :successful enquiry answering - every time /
by: Owen, Tim.
Published: (1997)

Success at the enquiry desk :successful enquiry answering - every time /
by: Owen, Tim.
Published: (1998)

Success at the enquiry desk :for library and information professionals /
by: Owen, Tim 1948-
Published: (2000)

Virtual reference services : issues and trends /
Published: (2003)

Reference renaissance : current and future trends /
Published: (2010)

Designing and implementing virtual reference services a LITA guide /
Published: (2013)

Improving internet reference services to distance learners /
Published: (2004)

Reference and information services : an introduction /
Published: (2001)

Library training for staff and customers /
Published: (2000)

Conducting the reference interview : a how-to-do-it manual for librarians /
by: Ross, Catherine Sheldrick.
Published: (2002)

Conducting the reference interview: a how-to-do-it manual for librarians/
by: Ross, Catherine Sheldrick
Published: (2002)

Reference and information services: an introduction/
Published: (1995)

Practical reference work/
by: Grogan, Denis Joseph
Published: (1992)

Digital reference service
by: Chowdhury, Gobinda.
Published: (2004)

The virtual reference librarian's handbook /
by: Lipow, Anne Grodzins, 1935-
Published: (2003)

Going live : starting and running a virtual reference service /
by: Coffman, Steve.
Published: (2003)

The virtual reference handbook : interview and information delivery techniques for the chat and email environments /
by: Kovacs, Diane K. 1962-
Published: (2007)

Going live starting & running a virtual reference service /
by: Coffman, Steve.
Published: (2003)

Community librarianship :changing the face of public libraries /
by: Martin, William J. 1938-
Published: (1989)

Cooperative reference: social interaction in the workplace/
Published: (2003)

Fundamentals of reference
by: Mulac, Carolyn.
Published: (2012)

Evolving Internet reference resources /
Published: (2006)

Introduction to reference work/
by: Katz, William A., 1924-
Published: (1992)

Learn reference work
by: Sitter, Clara Loewen.
Published: (2007)

Dealing with an international clientele communications, diplomacy and etiquette /
by: Meredith, Meri.
Published: (2004)

Automation in library reference services : a handbook /
by: Carande, Robert
Published: (1992)

Reference service expertise/
Published: (1993)

Fundamentals of reference /
by: Mulac, Carolyn.
Published: (2012)

The librarian as information consultant transforming reference for the Information Age /
by: Murphy, Sarah Anne.
Published: (2011)

Introduction to reference work/
by: Katz, William A., 1924-
Published: (1997)

The librarian as information consultant : transforming reference for the Information Age /
by: Murphy, Sarah Anne.
Published: (2011)

Virtual reference training : the complete guide to providing anytime, anywhere answers /
by: Hirko, Buff
Published: (2004)

Evaluating reference services : a practical guide /
by: Whitlatch, Jo Bell.
Published: (2000)

Doing the work of reference: practical tips for excelling as a reference librarian/
Published: (2001)

Creating the virtual reference service/
Published: (2003)

Reference assessment and evaluation /
Published: (2005)

The truth about reference librarians /
by: Manley, Will 1949-
Published: (1996)

Cannot write session to /tmp/vufind_sessions/sess_pmnuest74fikjt7f52c1qd2j66