Service quality in leisure and tourism /

Main Author: Williams, Christine, 1951-
Other Authors: Buswell, John.
Format: Book
Language:English
Published: Wallingford, Oxon, UK; Cambridge, MA, : CABI Pub., c2003.
Subjects:
Online Access:http://www.loc.gov/catdir/enhancements/fy0612/2002010655-d.html
http://www.loc.gov/catdir/enhancements/fy0612/2002010655-t.html
Item Description:Includes bibliographical references (p. 209-222) and index.
Physical Description:ix, 230 p. : ill. ; 25 cm.
ISBN:9780851995410