Implementing TQM in small & medium-sized organizations : a step-by-step guide /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Amacom,
c1996.
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| Subjects: |
| Physical Description: | xv, 216 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. 205-209) and index. |
| ISBN: | 9780814402900 |