Success at the enquiry desk : successful enquiry answering - every time /

Main Author: Owen, Tim, 1948-
Format: Book
Language:English
Published: London : Library Association Publishing, 1996.
Edition:5th ed.
Series:The successful LIS professional
Subjects:
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008 091123s1996 -uk b 001 0 eng d
020 |a 9781856046008  |q pbk. 
040 |a DLC 
050 0 0 |a Z711  |b .O98 1996 
100 1 |a Owen, Tim,  |d 1948- 
245 1 0 |a Success at the enquiry desk :  |b successful enquiry answering - every time /  |c Tim Owen. 
250 |a 5th ed. 
260 |a London :  |b Library Association Publishing,  |c 1996. 
300 |a xx, 134 p. ;  |c 23 cm. 
490 0 |a The successful LIS professional 
504 |a Includes bibliographical references and index. 
650 0 |a Reference services (Libraries)  |x Great Britain. 
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