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LEADER |
00680nam a2200193 a 4500 |
001 |
1479439 |
005 |
20171111233538.0 |
008 |
090911s2003 nyua b 001 0 eng d |
020 |
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|a 0471263230
|q hbk.
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040 |
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|a DLC
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050 |
0 |
0 |
|a HV6711
|b .S56 2003
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100 |
1 |
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|a Shook, Robert L.,
|d 1938-
|
245 |
1 |
0 |
|a Jackpot :
|b Harrah's winning secrets for customer loyalty /
|c Robert L. Shook.
|
260 |
|
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|a New York :
|b Wiley,
|c 2003.
|
300 |
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|a xiii, 332 p. :
|b ill. ;
|c 24 cm.
|
504 |
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|a Includes bibliographical references and index.
|
650 |
|
0 |
|a Casinos
|x Marketing.
|z United States
|
650 |
|
0 |
|a Customer loyalty
|z United States.
|
952 |
|
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|a CY-LiCUT
|b 5a01a6376c5ad14ac1e79910
|c 945l
|d 998a
|e -
|t 1
|x m
|z Books
|