Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management /

Main Author: Hayler, Rowland.
Other Authors: Nichols, Michael
Format: Book
Language:English
Published: New York : McGraw-Hill, c2007.
Subjects:
Online Access:http://www.loc.gov/catdir/toc/ecip0615/2006019087.html
http://www.loc.gov/catdir/enhancements/fy0662/2006019087-d.html
Physical Description:xiv, 248 p. : ill. ; 24 cm.
ISBN:9780071470377