APA Citation

Greenberg, P. (2004). CRM at the speed of light: Essential customer strategies for the 21st century (3η εκδ.). New York: McGraw-Hill/Osborne.

Chicago Style Citation

Greenberg, Paul. CRM At the Speed of Light: Essential Customer Strategies for the 21st Century. 3η εκδ. New York: McGraw-Hill/Osborne, 2004.

MLA Citation

Greenberg, Paul. CRM At the Speed of Light: Essential Customer Strategies for the 21st Century. 3η εκδ. New York: McGraw-Hill/Osborne, 2004.

Warning: These citations may not always be 100% accurate.