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20171111231407.0 |
| 008 |
061102s1999 xu er 000 0 eng d |
| 020 |
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|a 0471643424
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| 040 |
|
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|a TEIK
|b gre
|
| 082 |
|
0 |
|a 658.8
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| 100 |
1 |
|
|a Brown, Stanley A.
|
| 245 |
1 |
0 |
|a Strategic customer care:
|b An evolutionary approach to increasing customer value and profitability/
|c Stanley A. Brown
|
| 260 |
|
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|a Toronto:
|b Wiley,
|c 1999
|
| 300 |
|
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|a 305σ.
|
| 500 |
|
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|a Περιέχει βιβλιογραφία και ευρετήριο
|
| 650 |
1 |
0 |
|a Customer relations
|
| 650 |
1 |
0 |
|a Relationship marketing
|
| 952 |
|
|
|a GRThAnMak
|b 59cc9ad16c5ad13446013dcf
|c 998a
|d 945l
|e 658.8 BRO
|t 1
|x m
|z Books
|
