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|a 0786307323
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|a HF5415.5
|b .B788 1996
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|2 20
|a 658.8/12
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| 100 |
1 |
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|a Broydrick, Stephen C.
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| 245 |
1 |
4 |
|a The 7 universal laws of customer value :how to win customers & influence markets /
|c Stephen C. Broydrick
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| 246 |
3 |
3 |
|a Seven universal laws of customer value
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| 260 |
|
|
|a [Burr Ridge, IL :
|b Irwin Professional Pub.] ,
|c c1996 .
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| 300 |
|
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|a xiv, 121 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
|
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|a Includes bibliographical references (p. 111-116) and index.
|
| 650 |
1 |
0 |
|a Consumer satisfaction
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| 650 |
1 |
0 |
|a Customer services
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| 952 |
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|a GR-AtTEI
|b 59cc82936c5ad13446fde6ea
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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