Kouzes, J. M. 1., & Posner, B. Z. (1993). Credibility: How leaders gain and lose it, why people demand it. San Francisco: Jossey-Bass Publishers.
Chicago Style CitationKouzes, James M. 1945-, and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco: Jossey-Bass Publishers, 1993.
MLA CitationKouzes, James M. 1945-, and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco: Jossey-Bass Publishers, 1993.
Warning: These citations may not always be 100% accurate.