APA Citation

Hyken, S. (2009). The cult of the customer: Create an amazing customer experience that turns satisfied customers into customer evangelists. Hoboken, N.J.: Wiley.

Chicago Style Citation

Hyken, Shep. The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists. Hoboken, N.J.: Wiley, 2009.

MLA Citation

Hyken, Shep. The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists. Hoboken, N.J.: Wiley, 2009.

Warning: These citations may not always be 100% accurate.