Oliver, R. L. (2010). Satisfaction: A behavioral perspective on the consumer (2nd ed.). Armonk, N.Y.: M.E. Sharpe.
Chicago Style CitationOliver, Richard L. Satisfaction: A Behavioral Perspective On the Consumer. 2nd ed. Armonk, N.Y.: M.E. Sharpe, 2010.
MLA CitationOliver, Richard L. Satisfaction: A Behavioral Perspective On the Consumer. 2nd ed. Armonk, N.Y.: M.E. Sharpe, 2010.
Warning: These citations may not always be 100% accurate.