APA Citation

Mills, D. Q., & Friesen, G. B. (1996). Broken promises: An unconventional view of what went wrong at IBM. Boston, Mass.: Harvard Business School Press.

Chicago Style Citation

Mills, Daniel Quinn, and G. Bruce Friesen. Broken Promises: An Unconventional View of What Went Wrong At IBM. Boston, Mass.: Harvard Business School Press, 1996.

MLA Citation

Mills, Daniel Quinn, and G. Bruce Friesen. Broken Promises: An Unconventional View of What Went Wrong At IBM. Boston, Mass.: Harvard Business School Press, 1996.

Warning: These citations may not always be 100% accurate.