APA Citation

Peppard, J., & Rowland, P. (1995). The essence of business process re-engineering. New York: Prentice Hall.

Chicago Style Citation

Peppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering. New York: Prentice Hall, 1995.

MLA Citation

Peppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering. New York: Prentice Hall, 1995.

Warning: These citations may not always be 100% accurate.