APA Citation

Oakland, J. S., & Sohal, A. S. (1996). Total quality management. Port Melbourne: Butterworth-Heinemann.

Chicago Style Citation

Oakland, John S., and Amrik S. Sohal. Total Quality Management. Port Melbourne: Butterworth-Heinemann, 1996.

MLA Citation

Oakland, John S., and Amrik S. Sohal. Total Quality Management. Port Melbourne: Butterworth-Heinemann, 1996.

Warning: These citations may not always be 100% accurate.