Gilmore, A. (2003). Services marketing and management. London ; Thousand Oaks, Calif.: Sage Publications.
Chicago Style CitationGilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
MLA CitationGilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
Warning: These citations may not always be 100% accurate.