APA Citation

Blanding, W. (1991). Customer service operations: The complete guide. New York, NY: Amacom.

Chicago Style Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. New York, NY: Amacom, 1991.

MLA Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. New York, NY: Amacom, 1991.

Warning: These citations may not always be 100% accurate.