Murray, J., & Shaughnessy, B. P. (2011). Using CiviCRM: Develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM. Birmingham, UK: Packt Open Source Pub..
Chicago Style CitationMurray, Joseph., and Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Birmingham, UK: Packt Open Source Pub., 2011.
MLA CitationMurray, Joseph., and Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Birmingham, UK: Packt Open Source Pub., 2011.
Warning: These citations may not always be 100% accurate.