Demonstrating results using outcome measurement in your library /

Main Author: Rubin, Rhea Joyce.
Corporate Author: Public Library Association.
Format: Book
Language:English
Published: Chicago : American Library Association, c2006.
Series:PLA results series
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10194679
Table of Contents:
  • What, when, and why of outcome measurement
  • Determine outcomes
  • Make the outcomes measurable
  • Design the data plan
  • Prepare for implementation
  • Make the most of your results.