Raab, G. (2008). Customer relationship management: A global perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower.
Chicago Style CitationRaab, Gerhard. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.
MLA CitationRaab, Gerhard. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.
Warning: These citations may not always be 100% accurate.