(1985). Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services. Madrid: World Tourism Organization.
Chicago Style CitationIdentification and Evaluation of Those Components of Tourism Services Which Have a Bearing On Tourist Satisfaction and Which Can Be Regulated, and State Measures to Ensure Adequate Quality of Tourism Services. Madrid: World Tourism Organization, 1985.
MLA CitationIdentification and Evaluation of Those Components of Tourism Services Which Have a Bearing On Tourist Satisfaction and Which Can Be Regulated, and State Measures to Ensure Adequate Quality of Tourism Services. Madrid: World Tourism Organization, 1985.