APA Citation

Glynn, W. J., & Barnes, J. G. (1995). Understanding services management. Chichester: Wiley.

Chicago Style Citation

Glynn, William J., and James G. Barnes. Understanding Services Management. Chichester: Wiley, 1995.

MLA Citation

Glynn, William J., and James G. Barnes. Understanding Services Management. Chichester: Wiley, 1995.

Warning: These citations may not always be 100% accurate.