Customer relationship management /

Main Author: Sugandhi, R. K.
Format: Book
Language:English
Published: New Delhi : New Age International, c2008.
Subjects:
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100 1 |a Sugandhi, R. K. 
245 1 0 |a Customer relationship management /  |c R. K. Sugandhi. 
260 |a New Delhi :  |b New Age International,  |c c2008. 
300 |a ix, 293 p. :  |b ill. ;  |c 25 cm. 
504 |a Includes bibliographical references (p. 289) and index. 
650 0 |a Customer relations  |x Management. 
650 0 |a Consumer satisfaction. 
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