Hassin, R., & Haviv, M. (2003). To queue or not to queue: Equilibrium behavior in queueing systems. Boston: Kluwer Academic Publishers.
Chicago Style CitationHassin, Refael, and Moshe Haviv. To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems. Boston: Kluwer Academic Publishers, 2003.
MLA CitationHassin, Refael, and Moshe Haviv. To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems. Boston: Kluwer Academic Publishers, 2003.
Warning: These citations may not always be 100% accurate.